Highways Emergencies and Flooding in Shropshire is 0345 678 9006

I hope everyone now gets this important information.

Dear Blogger

Message from Lydia Bardsley Ruyton XI Towns Parish Clerk.

I've had the following important information from Shropshire Council. I've emailed this to my councillors, and I'll be putting it on the website, but I thought you might be interested in it for your mailing list as well:

        Highways Emergencies and Flooding in Shropshire is  0345 678 9006
           

        Reporting Highways issues to Shropshire Council is to use the report it system on the web site (https://shropshire.gov.uk/report/).  This way all enquiries will be logged, monitored and actioned quickly and effectively by the most appropriate officer. Alternatively an email can be sent to the following email address customer.service@shropshire.gov.uk. In this case a customer service advisor will read and extract the information and put it on the report it system so it will take a bit longer to obtain a response and action but it will be logged and monitored. It is not recommended to report to Highways officers individually as this will take much longer and these are not logged or monitored. Please let us know if there are any issues as SC want to make it the easiest form to use and feedback is welcomed to improve it for Parish Councils.  

        Kind regards,

Lydia Bardsley
Clerk to Ruyton XI Towns Parish Council
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parishclerk@ruytonxitownsparishcouncil.org.uk
01691 238267
164 Cabin Lane
Oswestry
SY11 2PF

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