Tuesday, 12 January 2021

Scam calls - NOT from Amazon

Dear Blogger

A helpful message from David and Wendy Lowdon - regarding supposed messages from Amazon asking for bank details

I thought you may wish to see and perhaps share an extract from the email I received re the scam from Amazon.

We take phishing and spoofing attempts on our customers seriously, and will never call, email or text you to request payment, or your personal information outside of our website. If you have concerns, or receive a call, email or text you believe is not from Amazon, you can check the following Help pages for guidance on what to do:


Fraudsters may impersonate us in order to get access to your information and, from time to time, you might receive e-mails, text messages or phone calls purporting to come from Amazon.co.uk which do not originate from us.

You can report suspicious spam via Action Fraud at https://www.actionfraud.police.uk.

Amazon will never ask you for remote access to your device e.g. by asking you to install an app. In addition, Amazon will never ask you for the following information in an e-mail communication, text message or phone call:

• Your National Insurance Number.
• Your bank account information, credit card number, PIN number, or credit card security code (including "updates" to any of the above).
• Your mother's maiden name or other information to identify you (such as your place of birth or your favourite pet's name).
• Your Amazon.co.uk password

More information on techniques used by fraudsters can be found at the following help page:

It is possible to block and report these nuisance calls by ringing 1572